Client Comments

The
American Medical Association,
American Academy of Family Physicians,
American Society of Internal Medicine/ACP,
American Academy of Ophthalmology,
American Academy of Dermatology,
American Academy of Allergy, Asthma & Immunology,
American Osteopathic Association,
Institute of Business Appraisers,
California Association of Business Brokers,
and California Academy of Family Physicians
are all available as -or have provided-
references for PMM


"PMM clearly articulated unique recommendations with an excellent understanding of our particular and distinct environment, practice style, and out unique practice culture. PMM's evaluation has been the most beneficial, professional, and most clearly presented of all the different consultants we have worked with."

Sheryl Long MD


"At the risk of being over-dramatic, I would say that my practice underwent a most crucial and remarkable change under PMM's guidance. They disentangled our office under most difficult circumstances and taught me numerous things about the business of medicine and how to run a medical practice. We have achieved a much more efficient and happy practice. I highly recommend PMM to anyone requiring consultation to their medical practice."

Sidney J. Kurn, M.D.


"In two days our consultant was able to go from knowing nothing about our practice to being able to present us with a comprehensive and practical list of 28 practice modifications. We definitely got our money's worth."

Ray Brady, M.D.


"Thanks so much for your help in getting us started. I didn't realize just how much you helped until we got closer and closer to opening day. Even after we opened, for the first couple of months, there was still a lot of good info in what you gave us."

Sirish Maddali MD DrMaddali.com


"Just a note to let you know that we had a fabulous and transformative experience in coming out to see you for the startup consult. We sure understand now why Dr Bronsky raved about you. We're thankful she sent us your way! Though we left our consultation feeling a bit overwhelmed, we definitely feel that we now understand the full scope of the project before us and -because of your assistance- we feel we have the ability to wrangle it all. The business plan with your numbers went to the bank today for the loan. Thank you for all your expertise, and for your kindness."

"Update - -We opened...ON TIME!! had a soft opening as we planned in your office in February! Our office is beautiful and functioning well. We are both very happy with our decisions to break out on our own. We are PROFITABLE! A patient's parent called to let us know that the professor at the local university actually used Acorn Pediatrics as an example of effective marketing! You certainly get some credit for that! We would more than happy to be a reference anytime for the amazing work you do."

Susan Daniels MD and Sheila Idzerda MD
Bozeman pediatricians - Acorn Pediatrics


"Thanks for the consultation. It was exactly what I was looking for in order to assess the practice among the other opportunities I have."

Colin Kopes-Kerr MD


"PMM provided insightful, timely, thorough and highly expert advice in a very friendly and accessible manner to the startup of our subspecialty shoulder practice. Keith Borglum took the time to research our practice and followed up with specific suggestions to greatly improve our ability to reach patients looking for real solutions to their shoulder problems. Keith’s abilities with Search Engine Optimization are responsible for helping many patients around the country finally find an elegant solution for their shoulder problems. The Shoulder Center is extremely grateful to Keith Borglum in helping us carry out our mission. PMM gets my highest recommendation."

Vivek Agrawal MD, The Shoulder Center


"WOW! That's all I can say. Your report was amazing. It was a pleasure to read".

Patrick O'Neal M.D.


"Thanks for all your guidance on my recent practice start-up. The structure you provided was key in getting many parts 'right' the first time.

I am now 3+ years into my own practice and doing well. I cannot thank you enough for your time and knowledge prior to my start-up!"

Todd Davis MD, Elmurst Dermatology


"Keith Borglum made a presentation to our 16-doctor ophthalmology group regarding marketing and practice-building. He made this one of the best retreats we have ever had. Everyone left energized and with a list of items that could be done short-term and long-term. We have put many of his ideas to work and are very pleased with the results"

Joyce Arend, Administrator for Oregon Eye


"Keith Borglum is absolutely fantastic! I highly recommend you utilize his expertise ...if you wish to start or optimize your medical practice. He is worth 20X what he charges and will maximize your start up efficiency and practice efficiency!"

Shino Bay Aguilera D.O.
Cosmetic Dermatology and Laser Institute


"Thank you so much for such a wonderful consultation yesterday. We garnered an incredible amount of information and benefited from your expertise. It was one of the best investments that I have made for my new practice!"

Renee Cobos, M.D., FAAD Premiere Dermatology


"PMM was instrumental in helping me negotiate my first contract. Keith took his time and patiently explained what was a completely new language to me. We went through the contract several times, but I never was made to feel ignorant for having to ask repeated questions. I really felt that they were extremely helpful in navigating an area in which I had very little understanding."

Kayvan Keyhani M.D.


I set up a concierge internal medicine practice and hired Keith Borglum as a practice consultant. By far, this has turned out to be the best investment I have made in my practice.

Mr. Borglum has an impressive range and depth of knowledge that makes him the ‘go-to-guy’ for everything. I have used his two books extensively in setting up office. In short, Mr. Borglum is a friendly, accessible, knowledgeable and indispensable part of my start-up practice. 

Robert Fliegler MD, VIP Medical Access


"Thank you for a wonderful day yesterday. Not only was it incredibly helpful, it was fun, too! "

Elisa Song M.D. Whole Child Wellness


"PMM's in-depth practice analysis was invaluable to us when bringing a new physician on-board to our busy and growing practice. PMM's expertise in medical practice management served to give us a clear and accurate assessment of the details and management of our new arrangement. We are pleased to recommend PMM to anyone needing detailed and comprehensive evaluation of their medical practice."

J. Timothy Murphy M.D.


"Your advice has been extremely valuable"

Gil Smolin MD


"Thank you very much for your assistance. You may use me a a reference anytime!"

Walter Sonntag MD


"I really appreciate all the insights and help you gave me."

Brian Williams M.D.


"This letter is written to express my sincere gratitude. I am continually reminded that the greatest single event that led to the successful development of this practice was my meeting with the office manager who suggested that I would benefit from your services. I have recommended your services to many of my colleagues."

Patrick Coonan, M.D.


"PMM has been instumental in shaping our practice. Without any hesitation, we highly recommend PMM to anyone starting or needing help with medical office practice management. Their information is vital to staying on the right track for success."

Paul Kim M.D. and Catherine Wang M.D.


"I would like to thank (PMM) for help in preparing me for private practice. Their thoroughness and professionalism from the purchase of the practice to the start-up information provided have made the transition from employee to owner less onerous than anticipated. I would highly recommend PMM."

Kevin May M.D.


"PMM helped us leave a large group and set up a very successful smaller practice on our own, from scratch. I recommend them highly to other physicians who wish to have smoother, more profitable practices."

Ruth Hoddinott, M.D.
Bay Area Family Practice


"I am now three months into what is proving to be a very successful merger, meeting our expectations with no real surprises. I feel indebted to PMM for helping us to create a framework that has proven to be well tailored to our needs. I higly recommend PMM."

Lee Shahinian Jr., M.D


"I've been very pleased with the services provided. I found them to be extremely professional. Their method helped me immensely. "

Richard M. Auld, M.D. GI Associates



"I am grateful for your help...during the time that we were setting up our merger. As we follow your guidelines...I feel that we have a solid method for evaluating the stability of our business."

Mary Berg, M.D.



"I gladly recommend PMM to anyone who is looking into starting their own practice, or to get valuable insight into their practice. Keith has always promptly responded to my questions about practice management when I needed it. He is very hospitable and thorough.".

Diana Nguyen MD



"With Professional Management and Marketing's help we have set new productivity records for 17 months straight. This was done in a time of extreme competition. I recommend Professional Management and Marketing's services to any doctor interested in having a smoother more profitable practice."

Wayne L. Campbell, M.D.


 "PMM assisted me... in opening my practice. I would recommend them without reservation. I found (them) invaluable on many levels"

Jeffrey Sugarman MD


"PMM has been readily available to answer questions and offer suggestions. I have been very pleased with their work and encourage other practice owners who need assistance....to consult with PMM early on in the process."

Joan Gregg RPT


"PMM provided a comprehensive analysis and valuation of the practice we acquired. They always acted professionally, enthusiastically, and were attentive to my specific needs. They provided me with a wealth of practical ideas and consultation in all the major areas of practice management. They are true experts in their field".

Eitan Homa MD Derm Assoc of the Bay Area


"We were almost detered from opening our practice by the overwhelming pitfalls that seemed to loom ahead. With able and helpful counseling by PMM, we were guided past the pitfalls... with the confidence to launch out on our own. Without reservation we offer our recommendation for the services of PMM and its able staff."

Joseph Mayo MD


"He performed a full day analysis, and his day was non-stop from the time he arrived until he departed. It was immediately evident that he knew his business. During the individual interviews he gained the trust of all employees and they felt comfortable to speak freely about their concerns and opinions. He honored their confidences. We feel he set us on the right course. We highly recommend (PMM)."

Donna Libal, Administrator


"I believe that these services have been of genuine helpfulness in these changing times of medical economics and practice patterns and I would recommend his services."

Joseph G. Clendenin, M.D.


"...counseling and expertise have helped greatly. I have renewed my enthusiasm for private practice. Our internal medicine group is functioning well. This could not have been accomplished without his assistance."

William R. DeWolf, M.D.


"I was always impressed with your organization and your ability to keep a focus on the primary issues of importance. The efficiency and friendliness of your office staff has been most impressive and I have found you to be exceedingly accessible and available. Thanks to your emphasis, I have learned the importance of the business aspects of this endeavor and have been able to focus on the key management issues without a marked distraction from patient care. Your expert input has been deeply appreciated."

Joel S. Erickson, M.D.


"...she stated that after an initial starter period of 2-3 months, her cost would be paid for by the increased productivity and increased income. Initially, I was very dubious at these miraculous claims but I must tell you, it has been quite true. This investment which at first I was doubtful about, has in fact paid off quite well and would not hesitate to recommend her services to another professional in the medical field."

Robert A. Harf, M.D.


"...your consultation to our office was valuable. Your concept allowed us to understand the reasons for your recommendation and gave us the necessary prodding to put them into practice."

Daniel R. Lacey, M.D.


"...extremely effective in improving the practice in all aspects. Very effective in personnel management and has been invaluable in obtaining highly qualified personnel. I unconditionally recommend PMM."

Jerome G. Morgan, Jr., M.D.


"The primary benefit I experienced was the ready availability of information, answers to my questions and knowledge and experience in regards to the anticipated results of any action or approach to change. They helped insure that the changes actually took place and produced results. I am pleased with the results."

Horace B. Newhard, M.D.


"...demonstrated ability to analyze the problems or deficiencies and to arrive at the solution to correct the deficiencies in my practice.,vast experience and knowledge in the art of practice management, personnel and marketing. I was very pleased."

Pracha Pises, M.D.


"When I was first introduced to PMM, I was working and not generating much revenue. Although Keith couldn't train me in radiology or ophthalmology, he was quite helpful. I feel that I learned a great deal. I feel that PMM would be quite helpful to any doctors."

David A. Price, M.D.


"Thanks and appreciation for the fine efforts. I wholeheartedly recommend your services to professional colleagues."

David J. Quenelle, M.D.


"...assisted me in improving my practice...with dramatic results. Her help with practice marketing, office management, and billing procedures generated considerable increases in efficiency and income...and without reservation I recommend her services."

Edward Spencer, M.D.


"...most helpful in all aspects of office management. Always received prompt and accurate information and assistance. I feel that I have gained a great deal of knowledge and self confidence from this association."

Claire A. Hamiter, Office Manager
Phyllis J. Senter, M.D.


"...was helpful facilitating improvements in my practice and in our group formation."

Wade W. Sherwood, M.D., A.I.M. Medical Group


"I found Professional Management & Marketing to be of immeasurable help in tackling the numerous facets involved in...my private practice."

Jeff Broffman, M.D.


"The thoroughness of the plans and strategies developed by PMM left nothing uncovered; In fact, I have not seen the quality of services provided by PMM equaled by any other consulting firm. I highly recommend PMM to any physician or hospital."

Robert W. Thorn, St. Rose Hospital


"On behalf of the CAFP Foundation's Board of Trustees, thank you very much for your 6 years of service as Trustee, and generous financial support of the CAFP Foundation. Your perspective and contributions to our work were very highly valued."

Laura Johnson Morasch, Executive Director
California Academy of Family Physicians Foundation

SEMINARS


"Normally I knit during conferences to keep myself focused. During Keith's talks I didn't knit a single stitch and hung on every word. Very informative and practical. He should be cloned."

Elizabeth Friedman, M.D., FAAAAI, Faculty
AAAAI Practice Management Workshops


"We found your reviews to be very positve and highly rated. High level of expertise, practical material, practical advice"
Lori Foley, American Academy of Family Physicians


"On behalf of the American Academy of Dermatology, I would like to thank you once again for your years of participation as a faculty member."

Scott Dinehart, M.D., Director
Practice Management Symposium for Residents


"Thanks for your involvement with the whole workshop. It was greatly appreciated by those who attended!! You have our unequivocal endorsement!"

Marshall Grodofsky MD,
Planning Committee & Faculty
AAAAI Practice Management Workshops


"...positive comments about your presentation began to pour in to my office immediately following the event. Our physicians have also commented that their employees enjoyed the presentation and seemed to be energized by your suggestions. Our compliments on your presentation."

Seminar-Communications Skills In Health Care
Barbara Harrelson
Community Hospital & Rehabilitation Center


"...exactly what I needed to hear. Excellent materials. Well prepared. I realized I wasn't alone in dealing with this."

Seminar-Finding, Hiring and Keeping Good Staff
San Francisco Medical Society


"...good established pointers to improve upon,good handouts, dynamic speakers, fast pace, covered a good amount of information, good practical examples, making us aware of the wide range of business considerations that are important, useful & pertinent information, very thorough" 92% rated material very good or excellent."

Seminar-Managing an Established Practice
Marin Medical Society


"...interesting and well prepared. Stimulated self assessment..I enjoyed it all fresh ideas well organized."

Seminar-Managing Your Practice
Napa County Medical Society


"Your CME session received rave reviews from participants. Programs are always of high quality and receive excellent evaluations from attendees."

Susan Hogeland, Executive Director, California Academy of Family Physicians


"Your presentations were excellent, please mark your calander to return next year"

Linda Campbell, American Academy of Dermatology & Westwood Squibb


"practical, many good insights, extremely helpful, this was excellent"

Arizona Academy of Family Physicians


"interesting and well prepared"

Tom Paukert MD, Napa Medical Society


"speakers very knowledgeable, precise information"

Marin Medical Society


"very current information and material; articulate, well organized, informative"

Jerry Rogan MD, President ACCMA Chapter-CAFP


"good, practical information"

Phyllis Senter MD, REMGI IPA

"fresh ideas, well organized"

Alvin Block MD, Queen of the Valley Hospital

"great ideas supported by a comprehensive outline; stimulating and informative"

Karen Sollar, President-Elect, Northern California Medical Group Management Association


"practical!"

Mark Thomas MD, Palm Drive Hospital


"speaker is very knowledgeable with good insights"

Linda May, Physician Support Services, Hoag Hospital


"knowledgeable speaker: plenty of information and materials"

Michael Huff MD, St. John's Regional Medical Center


"superb presentation!"

Dominador Gines MD,
Salinas Valley Memorial Hospital


"A five star seminar! Loaded with new information, very usable and delivery was excellent!"

Jan Long, Salinas Valley Memorial Hospital


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